Privacy Policy
Effective Date: 2025/06/07
Doctor Clean (“we”, “our”, or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://doctorclean.lk, use our services, or interact with us.
By using our website or services, you agree to the terms of this Privacy Policy.
1. Information We Collect
We may collect the following types of personal and non-personal information:
Personal Information:
- Name
- Phone number
- Email address
- Physical address (for service appointments)
- Payment details (only processed securely via third-party providers)
Non-Personal Information:
- Browser type and version
- Device information
- IP address
- Pages visited and time spent
- Referral source
2. How We Use Your Information
We use the information we collect for purposes including:
- To provide, operate, and maintain our cleaning services
- To schedule and confirm appointments
- To respond to customer inquiries and support requests
- To improve our website and user experience
- To send promotional emails or SMS (only with your consent)
- To analyze trends and performance for internal use
- To comply with legal and regulatory requirements
3. Sharing Your Information
We do not sell, rent, or trade your personal information to third parties. However, we may share information with:
- Trusted service providers (e.g., payment processors, hosting providers) who help operate our website and deliver services.
- Legal authorities when required to comply with applicable laws or respond to legal process.
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to:
- Analyze website traffic
- Understand user behavior
- Improve performance and content
- Deliver more relevant advertising (e.g., Google Ads)
You can choose to disable cookies via your browser settings. However, this may affect your ability to use some features of our site.
5. Google Ads and Remarketing
Our website may use Google Ads and remarketing tools. These services use cookies to display relevant ads based on your past interactions with our website.
Google may show our ads on websites across the internet. You can opt out of personalized advertising by visiting Google Ads Settings.
6. Data Security
We implement industry-standard security measures to protect your personal information. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security.
7. Your Rights
You have the right to:
- Access the personal data we hold about you
- Request correction or deletion of your data
- Withdraw your consent at any time
- Object to or restrict certain types of data processing
To exercise any of these rights, contact us at info@doctorclean.lk.
8. Third-Party Links
Our website may contain links to third-party sites (e.g., Facebook, Instagram). We are not responsible for the privacy practices or content of those sites.
9. Children’s Privacy
Our services are not intended for children under 13. We do not knowingly collect personal information from minors.
10. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a new “Effective Date.”
11. Contact Us
If you have any questions about this Privacy Policy or our data practices, please contact:
Doctor Clean
Email: info@doctorclean.lk
Phone: 0777208811
Website: https://doctorclean.lk